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Point Of Sale (POS) Software Market Size, 2027 | Industry Report

Point Of Sale Software Market Analysis Report By Application, By Deployment Mode, By Organization Size, By End Use, By Region And Segment Forecasts From 2020 To 2027

Report ID: MN17619719  |  Published: May 2020  |  No of Pages: 165
Format: Electronic (PDF)  |  Industry: Software  |  Publisher: Grand View Research

Industry Insights

The global point of sale software market was accounted for USD 8.2 billion, in 2019. It is anticipated to register a CAGR of 10.1% over the forecast period, 2020-2027. Growing trend of cashless transaction, need to improve the strategy of sales, track number of sales, and keep record of inventories across various hotels, drug stores, retail chains, and automotive shops is projected to drive the market growth. Moreover, increasing popularity of emerging features like customer data management, employee management analytics, sales monitoring, and inventory tracking is anticipated to further propel the demand for point of sale (POS) software over the forecast period.

Changing business scenario and rising demand for cost-efficient and robust point of sale software solutions are the factors driving the demand from 2020 to 2027. Moreover, rising adoption of automation to improve the flow of business operations is also contributing to the market growth. This software can manage numerous operations when installed on desktop, tablet, or laptop/notepad. Moreover, rising demand for deployment of cloud-based solutions is anticipated to further propel the market growth. In addition, web-based point of sale software is widely adopted across small and medium enterprises due to its improved accessibility and affordability. This is anticipated to fuel the market growth over the forecast period.

U.S. POS software market

For development of POS solutions, vendors should consider some factors such as creating and managing structured databases of customer, different payment methods, and support for different operating systems. For example, many businesses demand for flexible and affordable POS software solution that can support different hardware systems such as mobile, PC, tablets, and laptops. Moreover, vendors develop compatible software solutions that support different operating systems including Mac OS, Windows, Android, iOS and Linux.

Developing multi-channel software is one of the major challenges prevailing in the global market. For example, online transactions are replacing conventional cash transactions in various industries such as packaged food and retail which is driving majority of the vendors to develop POS solutions that are compatible in easing payment, managing inventory levels, and improving operational efficiency. Moreover, developing customized software for different industries that fulfill their specific requirements is considered to be the biggest challenge for the vendors of POS software solutions.

Application Insights

On the basis of application, the point of sale (POS) software market is segmented into mobile and fixed software. The segment of fixed POS software held the largest market share of more than 58% across the global market, in 2019. Rising preference for fixed POS solutions owing to its compatibility, features, and functionality over mobile software is expected to boost the segment’s growth. Moreover, this software provides sturdy solutions with cash drawer, business functionality, loyalty programs, employee time clocks, and inventory management solutions.

The segment of mobile POS solutions is anticipated to attain the fastest growth from 2020 to 2027. Emergence of new technologies has enabled the development of mobile POS software that supports online payment options. Moreover, rising acceptance of this software solution by majority of small and medium enterprises to manage inventory levels, to extract useful data for data analysis, to manage stores, and to enhance operational efficiency is anticipated to propel the growth of mobile POS segment over the forecast period.

Deployment Mode Insights

In 2019, the segment of on-premise deployment accounted for the largest share across the global POS software market. This growth is attributed to rising adoption of on-premise deployment by large businesses that carry out their operations through local server network over distant facility. Moreover, data breaching is one of the major threats for majority of large enterprises. Therefore, deployment on-premise software helps in reducing the risks of data breaching by providing high control to the proprietor.

The segment of cloud-based deployment mode is projected to attain the fastest growth over the forecast period owing to rapid technological advancements across different sectors. Moreover, growing acceptance of cloud POS software owing to easy payment options such monthly charges is anticipated to further propel the market growth from 2020 to 2027.

Organization Size Insights

The segment of large enterprises held the largest market share, in 2019 due to rising adoption of customized software by large enterprises and businesses for managing certain business processes and cash flows. However, the price of this customized software is higher than the non-customized software readily available in the market. Moreover, benefits such as high customer engagement and better management of cash flows are projected to propel the market growth over the forecast period.

The segment of small and medium enterprises is projected to grow at the fastest CAGR of 11.7% from 2020 to 2027. Majority of the SMEs are opting for cloud-based deployment of mPOS software due its scalability and cost-effectiveness. Generally, vendors of POS software target local enterprises that create a demand for cloud-based software by word of mouth. This is projected to further drive the demand for POS cloud software across the small and medium enterprises segment.

End-user Insights

Based on end user, the global point of sale software market is divided into retail, hospitality, warehouse, restaurants, entertainment and others segments. In 2019, retail segment accounted for the largest revenue share of USD 2.8 billion owing to changing business scenario of retail sector. Rising adoption of POS software that meets multichannel and e-tailing requirements is anticipated to contribute to the market growth from 2020 to 2027.

Moreover, a shifting trend towards online payment modes coupled with rising adoption of cloud-based mPOS software solutions by majority of small as well as large retailers are the factors projected to drive the market growth.

Global POS software market

The segment of restaurant point of sale software is expected to attain the fastest CAGR of 10.2% from 2020 to 2027 owing to increasing number of alliances of restaurants with food delivery service providers. Moreover, benefits such as management of cash flows, orders, payments, and data analytics are projected to drive the popularity of restaurant POS software application segment. In addition, growing tourism and hospitality sectors has been driving the need for better management of operation, thereby, projected to boost the demand for restaurant POS software solutions over the forecast period.

Regional Insights

In 2019, North America dominated the market and accounted for the largest revenue share of USD 2.4 billion. This is attributed to the presence of key vendors of POS software coupled with rising adoption of integrated software systems. In U.S., the healthcare sector is projected to grow significantly over the forecast period for managing databases of patients and integrating various payment options. As per the report by the American Hospital Association’s survey, 6148 number of hospitals demanded for efficient and sturdy POS software solutions with key features such as accounting, reporting, insurance payment processing, and financial services for patients. In addition, shifting trend towards online payment is projected to drive the regional market growth over the forecast period.

Asia Pacific is projected to attain the fastest growth from 2020 to 2027 owing to rising adoption and popularity of POS terminals coupled rising adoption of online payment applications in emerging countries like Vietnam, India, China, and Indonesia. Moreover, rising demand for compatible and robust POS software across emerging businesses with high growth prospects such as retail, entertainment, e-commerce, and food delivery services is projected to further proliferate the regional market growth over the forecast period.

Point Of Sale Software Market Share Insights

Leading vendors in this market include Revel Systems; NCR Corporation; Oracle; Clover Network, Inc.; Agilysys, Inc.; Diebold Nixdorf, Incorporated; Ingenico Group; Epicor Software Corporation; Intuit, Inc.; PAR Technology Corp.; Lightspeed; Toshiba Tec Corporation; SAP; Toast, Inc. and ShopKeep. These vendors are developing customized software solutions that are compatible to several operating systems to improve flexibility and accessibility of operations.

The market is highly competitive in nature due to presence of such major vendors. They are adopting hybrid growth strategies to capture larger market share. For example, Restaurant Manager LLC introduced ‘Duet’ which is hybrid POS software with cloud-based deployment. It is highly affordable software with real-time reporting mechanism that offers robust solution for hotel chains and restaurants.

Report Scope



Base year for estimation


Actual estimates/Historical data

2016 - 2018

Forecast period

2020 - 2027

Market representation                                

Revenue in USD Million and CAGR from 2020 to 2027

Regional scope

North America, Europe, Asia Pacific, Latin America, Middle East & Africa

Country scope

U.S., Canada, Germany, U.K., China, India, Japan, Brazil, Mexico

Report coverage      

Revenue forecast, competitive ranking, competitive landscape, growth factors and trends

15% free customization scope (equivalent to 5 analyst working days)

If you need specific information, which is not currently within the scope of the report, we will provide it to you as a part of customization

Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of latest industry trends in each of the sub-segments from 2016 to 2027. For the purpose of this study, Million Insights has segmented the global point of sale software market report based on application, deployment mode, organization size, end user, and region:

• Application Outlook (Revenue, USD Million, 2016 - 2027)
    • Fixed POS
    • Mobile POS

• Deployment Mode Outlook (Revenue, USD Million, 2016 - 2027)
    • Cloud
    • On-premise

• Organization Size Outlook (Revenue, USD Million, 2016 - 2027)
    • Large Enterprise
    • Small and Medium Enterprise (SME)

• End-user Outlook (Revenue, USD Million, 2016 - 2027)
    • Restaurants
    • Hospitality
    • Healthcare
    • Retail
    • Warehouse
    • Entertainment
    • Others

• Regional Outlook (Revenue, USD Million, 2016 - 2027)
    • North America
        • U.S.
        • Canada
    • Europe
        • Germany
        • U.K.
    • Asia Pacific
        • China
        • India
        • Japan
    • Latin America
        • Brazil
        • Mexico
    • Middle East & Africa (MEA)

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