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Video As A Service Market Analysis Report By Vertical, By Cloud Deployment Mode, By Application, By Region And Segment Forecasts From 2021 To 2028

Report ID: MN17620318  |  Published: December 2021  |  No of Pages: 170
Format: Electronic (PDF)  |  Industry: Technology


The global video as a service market was prized by USD 2.13 billion in 2020. It is estimated to witness 39.7% CAGR from 2021 to 2028.


By way of the rising globalization of businesses, there is a prerequisite to set up a scalable, commercial, and flexible communication arrangement to make possible the enhanced communication,managerial ability and partnership of the team.


Since, video as a service (VaaS) includes visual distribution of the information, it facilitates businesses to talk about company plans and efficiently give training to the member of staff, to accomplish business objectives along with improve production. Therefore, companies are, ever more, taking on video as a service, to assist in making possible the planned, as well as regular business communications.

Several companies have applied Video Conferencing (VC) like an alternative for the tour, which reduces the time plus related journey expenditures.


On the other hand, greater preliminary investments in the acquisition and deployment of Video Conferencing (VC) resolutions and the matters associated with the safety and confidentiality of the information are major limitations for the expansion of the market.

Cloud Deployment Mode Insight

In 2020, the hybrid cloud division held 43.7% revenue share and directed the global video as a service market. The elevated share can be accredited to the considerable move to a hybrid form, which line up with the features of dissimilar workloads.

Additional cloud operation methods comprise the public plus private cloud. The private cloud deployment permits enterprises to set up their cloud on-premises that can be utilized in grouping with the public cloud, in public-private mixture cloud manner.

Application Insight

The corporate communications section held 28.7% revenue share and led the global market, in 2020. It is expected to increase more by the highest CAGR, during the forecast period. This enlargement can be credited to the acceptance of cloud sourced services as well as augmented demand for the instantaneous plus distant admission to video services between the companies. The global eruption of Covid-19 pandemic has disturbed the operational competence along with the efficiency of industry and the human resources.

Therefore, the corporate communications section has observed an optimistic effect because the execution of video conferencing, intended for the communication as well as teamwork, has stepped up by more than 100%.

The acceptance of video as a service has considerably speeded up throughout the pandemic, adding to the enlargement of the section. The extra functions comprise content creation & management, broadcast distribution, marketing & client engagement, training & development plus others. The marketing & client engagement section, moreover, held an observable share of the market, in 2020.

Vertical Insight

The education division held more than 18.0% revenue share and led the market, in 2020. The elevated share can be credited to the authorization of distance learning in addition to Work-from-Home (WFH) strategy, because of the Covid-19 pandemic.


The universities, schools plus additional educational establishments were promoted to pursue distance teaching, get into Professional Learning & Development (PLD) plans, as well as work distantly. As a result of the eruption of corona virus pandemic, the acceptance of distance teaching and learning has added to the expansion of the industry.

The further verticals of the market for video as a service comprise media & entertainment, IT & telecom, healthcare & life sciences, government & public sector, retail & e-commerce, BFSI, plus others.

On account of the fast progression of the cloud sourced teamwork plus the communication software manufacturing, the IT & telecom section is likely to reveal major expansion, during the forecast period.

Regional Insight

In 2020, North America held more than 43.0% revenue share and led the global video as a service market. This greater share can be credited to the existence of many cloud sourced video solution suppliers, within the region. In the conditions of implementing video conferencing along with the additional cloud sourced communication resolutions, the North America market is established. Exceptional increase in demand for the incessant admittance to visual meetings, in addition to high-class internet, has added to the expansion of the local market.

Besides, the existence of several major companies in addition to the rising attractiveness of Bring Your Own Device (BYOD) resolutions have initiated the acceptance of head phones and webcams on a big level. This has additionally powered the expansion of the local market.

Asia Pacific is anticipated to be the highest rising local market, during the forecast period. Even if the region’s leading organizations along with the business cooperation has, by now, supportedtechnical improvements, previous to the Covid-19 pandemic, the eruption of pandemic has performed like a medium for increasing first-class internet infrastructure within the region, permitting citizens to distantly work.

The strong move toward the distant working infrastructure has boosted the requirement for teamwork tools along with the accessories, and video conferencing apparatuses, in this manner, increasing the expansion of the market, within the region. The progression in mobile broadband equipment in the nations like India and Japan are, furthermore, expected to speed up the development of the local market.


The companies working in the market are concentrating on increasing their client source and acquiring reasonable advantage. Therefore, they are following a variety of planned programs, together with the development of new technology or product, mergers & acquisitions, partnerships and joint ventures.

Some of the companies for video as a service market are:

  • Zoho Corporation Pvt. Ltd. 
  • Plantronics, Inc. 
  • Cisco Systems, Inc. 
  • Amazon Web Services, Inc. 
  • Adobe
  • Zoom Video Communications, Inc. 
  • Ring Central, Inc. 
  • Log Mein, Inc. 
  • Avaya, Inc.
  • Alphabet, Inc.

Report Scope

Report Attribute


Market size value in 2021

USD 3,107.1 million

Revenue forecast in 2028

USD 32.24 billion

Growth rate

CAGR of 39.7% from 2021 to 2028

Base year for estimation


Historical data

2018 - 2019

Forecast period

2021 - 2028

Quantitative units

Revenue in USD million/billion and CAGR from 2021 to 2028

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

Segments covered

Application, cloud deployment mode, vertical, region

Regional scope

North America; Europe; Asia Pacific; Latin America; MEA

Country scope

U.S.; Canada; U.K.; Germany; France; China; India; Japan; Australia; Brazil; Mexico

Key companies profiled

Adobe; Alphabet, Inc.; Amazon Web Services, Inc.; Avaya, Inc.; Cisco Systems, Inc.; LogMeIn, Inc.; Plantronics, Inc.; RingCentral, Inc.; Zoho Corporation Pvt. Ltd.; Zoom Video Communications, Inc.

Customization scope

Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional, and segment scope.

Pricing and purchase options

Avail customized purchase options to meet your exact research needs. 

Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2028. For the purpose of this study, Million Insights has segmented the global video as a service (VaaS) market report based on application, cloud deployment mode, vertical, and region:

• Application Outlook (Revenue, USD Million, 2018 - 2028)
    • Corporate Communications
    • Training & Development
    • Marketing & Client Engagement
    • Broadcast Distribution
    • Content Creation & Management
    • Others

• Cloud Deployment Mode Outlook (Revenue, USD Million, 2018 - 2028)
    • Public Cloud
    • Private Cloud
    • Hybrid Cloud

• Vertical Outlook (Revenue, USD Million, 2018 - 2028)
    • BFSI
    • Healthcare & Life Sciences
    • Retail & E-Commerce
    • IT & Telecom
    • Education
    • Government & Public Sector
    • Media & Entertainment
    • Others

• Regional Outlook (Revenue, USD Million, 2018 - 2028)
    • North America
        • The U.S.
        • Canada
    • Europe
        • U.K.
        • Germany
        • France
    • Asia Pacific
        • China
        • India
        • Japan
        • Australia
    • Latin America
        • Brazil
        • Mexico
    • Middle East & Africa (MEA)

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