The global telepresence equipment market size was worth USD 1.87 billion in 2016. The growing need to establish an effective communication system and reduce the cost incurred in travelling for employees are driving the growth of the market.
Telepresence equipment is widely used in education, government and healthcare. The popularity of ‘telepresence as a service’ is gaining traction as it offers a source for revenue for players involved. Organizations are increasingly adopting telepresence video conferencing solution owing to its cost-effectiveness and efficiency.
The technical advancements in robotic telepresence are among key factor driving the market growth. Telepresence equipment offers life-size video conferencing features that gives the feeling of the existence of a real person. Several endpoints in telepresence equipment are the microphone, display devices and cameras. These different endpoints of telepresence are projected to witness significant growth rate over the next few years.
The room-based system accounted for the highest revenue largely because of its increasing use among enterprises. Virtual presence during meetings has become a key feature among enterprises as it saves the cost of travelling. However, the high cost associated with the installation is limiting the adoption of telepresence equipment.
Many organizations ranging from small to medium to large choose to install telepresence equipment as it provides almost a genuine experience during interactions. The equipment providers offer technology along with customer support, thus, ensuring enhanced consumer experience.
In 2016, the large enterprise category held the highest market share followed by medium and small enterprises. Easy availability of budgets and growing focus on establishing effective collaboration among team members are the primary factors propelling the growth of this segment.
Large enterprises across different domains such as education, government and healthcare increasingly deploy telepresence equipment. Healthcare dominated the market in terms of market share. The government segment follows the healthcare segment. Large enterprises segment is anticipated to grow at a CAGR of 3.0% over the forecast duration.
The markets in Europe and North America are anticipated to register the significant growth owing to the presence of the number of large enterprises in the regions. Telepresence equipment enables effective communication among employees sitting at different locations. The equipment offers high-quality life-sized images along with excellent audio quality.
The telepresence equipment market in North America is projected to expand at 3.4% CAGR over the forecast duration. The U.S alone is estimated to account for 60% of the North America market.Europe with more than 25% of the market share was the second largest market share.
Key players operating in the market are Cisco Systems Inc., Polycom, Inc., ZTE Corporation, Huawei Technologies Co. Ltd., Avaya Inc., and Array Telepresence. In 2016, Cisco System Inc. held majority of the share in the market followed by Polycom.
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Attribute |
Details |
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Base year for estimation |
2016 |
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Actual estimates/Historical data |
2014- 2016 |
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Forecast period |
2017 - 2025 |
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Market representation |
Revenue in USD Million & CAGR from 2017 to 2025 |
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Regional scope |
North America, Europe, Asia Pacific, Central & South America, Middle East & Africa |
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Country scope |
U.S., Canada, Mexico, UK, Germany, Japan, China, South Korea, and Brazil |
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Report coverage |
Revenue forecast, company share, competitive landscape, and growth factors and trends |
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15% free customization scope (equivalent to 5 analyst working days) |
If you need specific information, which is not currently within the scope of the report, we will provide it to you as a part of customization |
This report forecasts revenue growth at global, regional, and country levels, and provides an analysis on latest industry trends in each of the sub-segments from 2014 to 2025. For the purpose of this study, Million Insights has segmented the global telepresence equipment market based on End-user, Type, Form factor Vertical and Region:
• End User Outlook (Revenue, USD Million; 2014 - 2025)
• Large Enterprise
• Medium Enterprise
• Small Enterprise
• Type Outlook (Revenue, USD Million; 2014 - 2025)
• Multi-Codec Telepresence
• Personal Telepresence
• Immersive Telepresence
• Room based Telepresence
• Form Factor Outlook (Revenue, USD Million; 2014 - 2025)
• End-Points
• Display
• Standard Definition
• High Definition
• Camera
• Microphone
• Infrastructure
• Vertical Outlook (Revenue, USD Million; 2014 - 2025)
• Healthcare
• Education
• Pharmaceuticals
• Government
• Commercial
• Scientific
• Construction & Engineering
• Entertainment
• Others
• Regional Outlook (Revenue, USD Million; Million Units; 2014 - 2025)
• North America
• U.S.
• Canada
• Mexico
• Europe
• Germany
• UK
• Asia Pacific
• China
• Japan
• South Korea
• South America
• Brazil
• The Middle East and Africa (MEA)
Research Support Specialist, USA