Loyalty Management Market Worth $17.65 Billion By 2028

Published On: December 2, 2021

The global loyalty management market size is estimated to arrive at USD 17.65 billion by 2028. It is projected to develop by 12.3% CAGR from 2021 to 2028.

The businesses are aggressively managing loyalty programs like a portion of the marketing policy, to promote clients to stand by the trade name and avert them from changing to a different one. These are the factors, likely to impel the enlargement of the market for loyalty management. Loyalty programs foresee satisfying clients in the manner of discounts, cash back, gift cards, rewards points, plus others, for their buying.

The rising implementation of sophisticated solutions, which can check customer attainment and follow user actions in addition to consequently assist in increasing client engagement is likely to power the expansion of the market, during the forecast period.
When the contest between trademarks increases, brand names are aggressively practicing a variety of policies, together with organizing loyalty programs, like a piece of the efforts to make happy clients and stop them from changing to new variety, thus adding to the development of the loyalty management market. Continual presentation of diverse digitalized payment alternatives to improve shopper experience, furthermore, encourages the expansion of the market.

In 2020, the retail & consumer goods section led the market for loyalty management. Frequently, the retail & consumer goods brands undertake a variety of efforts to develop brand loyalty along with promote recurring buying. Pleasing clients, by means of loyalty rewards in the variety of reward points, gifts, certificates, and discounts, mainly assists in increasing relationship with the customers.Therefore, retail & consumer goods brand names are aggressively taking on loyalty management software.

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Further key findings from the report suggest:

• The enlargement of the Asia Pacific local market can be credited to the fast growth of trade and industry in the budding nations, like China and India

• In 2020, the large enterprise section led the loyalty management market, because large enterprises owned by diverse industry verticals and businesses, stressed introduction of loyalty programs like a portion of the efforts to keep hold of consumers

• The cloud sourced section is likely to considerably develop during the forecast period because the cloud sourced deployment presents a mixture of benefits, for example suppleness and cost-saving

• The software section held 50.0% share of the general transactions and led the market, in 2020

Million Insights segmented the global loyalty management market based on Deployment, Vertical, Organization, Software, Component, and Region.

Loyalty Management Component Outlook (Revenue, USD Million, 2018 - 2028)
    • Software
    • Service

Loyalty Management Software Outlook (Revenue, USD Million, 2018 - 2028)
    • Channel Loyalty
    • Customer Loyalty
    • Customer Retention

Loyalty Management Deployment Outlook (Revenue, USD Million, 2018 - 2028)
    • On-Premise
    • Cloud

Loyalty Management Organization Type Outlook (Revenue, USD Million, 2018 - 2028)
    • Small and Medium Enterprise
    • Large Enterprise

Loyalty Management Vertical Outlook (Revenue, USD Million, 2018 - 2028)
    • Transportation
    • IT & Telecommunication
    • BFSI
    • Media & Entertainment
    • Retail & Consumer Goods
    • Hospitality
    • Others

Loyalty Management Regional Outlook (Revenue, USD Million, 2018 - 2028)
    • North America
        • U.S.
        • Canada
    • Europe
        • U.K.
        • Germany
    • Asia Pacific
        • China
        • Japan
        • India
    • Latin America
        • Brazil
        • Mexico
    • Middle East & Africa


Various companies for loyalty management market are:

• Oracle Corporation
• ICF Next
• Comarch
• Lacek Group
• Fivestars